RISMedia Power Broker Forum: Opinions and Solutions for Retaining Agents

Undeterred by the remnants of Hurricane Nicole blowing through Central Florida, attendees at the NAR NXT Convention in Orlando were treated to knowledge and insights from an array of industry leaders. At a panel for broker-owners the topic of agent satisfaction hit home.

Our VP of Operations, Christina Pappas lent her vision to making sure our Keyes Realtors® truly feel that we have “got their back.”

“It’s like the old adage…no one cares how much you know until they know how much you care. It’s never truer than with your agents. Showing that you care for them in a personal way will take you way farther than any tool, technology or coaching. All of that they need, but they want the human aspect.”

Originally published on, you can find more Q&A at: